Privacy Policy

Effective date: April 6, 2026

Ordelix respects your privacy and is committed to handling personal information in a clear and responsible way.

This Privacy Policy explains how personal information is collected, used, and protected when you:

  • visit ordelix.com
  • contact Ordelix
  • use or evaluate Ordelix products
  • interact with the website or services

1. Who Ordelix Is

Ordelix develops WordPress products, including:

  • Ordelix Chat
  • Ordelix Consent

Contact
hello@ordelix.com
https://ordelix.com

2. Scope

This Privacy Policy applies to:

  • ordelix.com
  • direct interactions with Ordelix

This policy does not replace the privacy policies of websites that use Ordelix products.

If a business installs Ordelix products on its own WordPress site, that business is responsible for its own privacy practices.

3. Information Collected

A. Information provided directly

  • name
  • email address
  • messages, support requests, or feedback

B. Website and technical data

  • IP address
  • browser and device information
  • pages visited and timestamps

C. Product and licensing data

  • license status
  • site or installation identifiers
  • product version and diagnostics

4. Ordelix Products

Ordelix products are typically designed for self-hosted WordPress environments.

In most cases:

  • data is stored within the customer’s WordPress site
  • the site owner controls how data is collected, used, and retained
  • Ordelix does not host that data by default

5. Use of Information

Personal information may be used to:

  • respond to inquiries and support requests
  • provide and improve products
  • manage licensing and usage
  • maintain security and prevent misuse
  • comply with legal obligations

6. Cookies

Cookies and similar technologies may be used on ordelix.com for:

  • essential functionality
  • analytics
  • remembering preferences

Where required, consent is requested before non-essential cookies are used.

7. Features and Integrations

Some product features may involve optional integrations or configuration by the site owner.

These may include:

  • automation or assistance features
  • notification systems
  • third-party services

Use of such features depends on the configuration chosen by the site owner.

8. Sharing of Information

Personal information may be shared with:

  • service providers (hosting, analytics, email, billing)
  • legal authorities where required

Ordelix does not sell personal information.

9. Data Retention

Personal information is retained only as long as necessary for:

  • support and communication
  • product operation
  • legal obligations

For self-hosted deployments, data retention is controlled by the site owner.

10. Security

Reasonable technical and organizational measures are used to protect personal information.

However, no system can be guaranteed to be completely secure.

11. Your Rights

Depending on applicable law, rights may include:

  • access
  • correction
  • deletion
  • restriction or objection

Requests can be made via:
hello@ordelix.com

If data was collected through a website using Ordelix products, the website owner should be contacted directly.

12. Children

Ordelix products and website are not intended for children, and personal information is not knowingly collected from children.

13. Changes

This Privacy Policy may be updated from time to time. Updates will be posted on this page.

14. Contact

For privacy-related questions:

hello@ordelix.com
https://ordelix.com